My computer is starting to get me with a lot of BSODs whenever I try to log on, it’s unusable at this point, I can only run it in safe mode, I don’t know how to fix the problem either, I found 2 different errors in event viewer, one in system,
The Computer Browser service depends on the Server service which failed to start because of the following error:
The dependency service or group failed to start.
And one in application,
Fault bucket X64_0x1E_c0000005_nt!RtlImageNtHeaderEx+3f, type 0
Event Name: BlueScreen
Response: https://wer.microsoft.com/responses/resredir.aspx?sid=18838&Bucket=X64_0x1E_c0000005_nt!RtlImageNtHeaderEx+3f&ID=d8162d10-593d-411d-907b-2bc1c2b51b80
Cab Id: 0
Problem signature:
P1:
P2:
P3:
P4:
P5:
P6:
P7:
P8:
P9:
P10:
Attached files:
C:\Windows\Minidump\022611-35942-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-50279-0.sysdata.xml
C:\Users\Matt\AppData\Local\Temp\WERECDD.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Matt\AppData\Local\Microsoft\Windows\WER\ReportArchive\Kernel_0_0_cab_059d04b1
Analysis symbol: X64_0x1E_c0000005_nt!RtlImageNtHeaderEx+3f
Rechecking for solution: 0
Report Id: 022611-35942-01
Report Status: 0
Is it the virus that is causing the problem? I have an antivirus and I do scans every 2 days, it doesn’t detect it.
Does anyone know a way to fix this? I’m not sure what to do, and would rather not destroy my computer.