I’ve had this problem for some time for now.
After installing the NVidia Display Driver, which lead into an one annoying error (Out of Frequency on monitor.) After I managed to fix the display error, I noticed that the Norman Virus Control wouldn’t start up. It either doesn’t appear on the taskbar or it reads “Installation being updated…” when rolled over. When I try to run it through the Windows Security Center or through Start-up Menu it won’t help.
I tried their DeInvc5 tool I found here :
https://www.norman.com/support/support_issue_archive/67827/en
which didn’t help at all.
The program came with the computer, so I don’t have any CDs for it. To be quite true, the program also seems to stink. Every single warning it has ever given (there are lots of them) was a false positive.
I also e-mailed them (Norman) about a week ago and still no answer. I’ll probably try contacting the computer manufactor next.