Tram ride freeze

Whenever I try to start the game I only get to the first load screen after the tram ride voice mentions what temperature the facility is set to.

I see this:

followed by this:

which is a frozen image. The music continues to play, but this is as far as I could go.

Well I fixed it by scrubbing the install and re-installing it.

Thanks for having my bag on this.

Having same problem after 5 reinstalls, all MD5 hashes verified.

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