Game crashes when loading

Hi,

After beatig tentacle, there is this part where I go through pipes and there is a loading screen. No matter what I do, game closing itself when I proceed. What can I do? It’s annoying.

youtu.be/TcMVgvYrrsg?t=5m37s this is where it crashes

Here are the steps I would take to troubleshoot your problem.

  1. Restart your computer. Both Windows 8 and 10 have a hybrid hibernation file that will corrupt over time and the only way to clear it is by restarting. Shutting down the pc and turning it back on does not clear it.
  2. A lot of mods are broken with the latest update. Properly unsubscribe, uninstall and remove any mods you have installed.
  3. Verify your Game Cache. here is a link explaining how.https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
  4. A saved game could be corrupt. Go to New Game and restart an unlocked chapter.

A lot of problems are fixed by step 4, but steps 1-3 are good maintenance.

Please reply with your fix and if you have any other questions. Hope this helps.

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